Erie VA Medical Center
New Beneficiary Travel Reimbursement System to Launch
October 30, 2020
New travel reimbursement system available to Veterans and beneficiaries
Starting November 2, the Erie VA Medical Center will begin using the new Beneficiary Travel Self-Service System (BTSSS) to reimburse eligible Veterans and beneficiaries for travel to and from VA medical appointments. View the Filing VA Travel Claims Questions and Answers fact sheet here.
The new system will allow users to submit and track transportation reimbursement claims using a secure web-based portal on the Access VA, available 24/7, 365 days a year. A new or updated profile is required to file a claim online and to process previously submitted kiosk and hard copy claims.
The BTSSS replaces the need for older, manual tracking methods, bringing this process in line with many of our other web applications.
BTSSS has many advantages, for example, it:
- Reduces the need for completing hard copy claim submissions in-person at the facility by replacing and eliminating the previous kiosk method.
- Provides an easy to use web-based application that allows you to enter your claim over the internet via AccessVA.
- Ensures timely processing and payment of travel reimbursements and reduces manual intervention and improper claim payments through automated features
- Authenticates the Veteran or Beneficiary by: 1.) VA PIV card; or 2.) A DS Logon Level 2 account.
BTSSS will be available at the Erie VAMC beginning in November 2. As BTSSS goes live, the need for kiosk will be discontinued, however, in person and hard-copy claims submission will still be available. For information on eligibility, visit VA’s Travel Pay Reimbursement site.